Effective Date: 1, May 2025
Last Updated: 08, May 2025
At Matrix Web Online, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal and non-personal information: Contact Information (name, email address, phone number) Business Details (company name, website, project requirements) Technical Data (IP address, browser type, device information) Usage Data (pages visited, time on site, clickstream behavior) Cookies and Tracking (used to enhance user experience and track site performance)
2. How We Use Your Information
We use the information we collect to: Provide and improve our services Respond to your enquiries and support requests Send marketing and promotional content (with consent) Analyse website traffic and user behavior Ensure security and prevent fraud
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your data with: Trusted third-party service providers (e.g., hosting, email tools, analytics) Law enforcement or regulatory authorities if required by law Partners or subcontractors involved in delivering our services All third-party partners are obligated to handle your data securely and in accordance with this policy.
4. Your Rights
Depending on your location, you may have the right to: Access the personal data we hold about you Request corrections or updates Request deletion of your data Opt out of marketing communications Withdraw consent at any time To exercise any of these rights, please contact us at [your email address].
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure hosting environments, and access controls.
6. Cookies
Matrix Web Online uses cookies and similar tracking technologies to improve functionality and enhance user experience. You may control or disable cookies through your browser settings.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any external sites you visit.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@matrixwebonline.com
Phone: 0116 2760260
Address: 32 Turner Road Leicester LE5 0QA